Where should I send items that I am returning or exchanging? Nathan Ryder August 10, 2022 14:52 Updated Your package should be addressed to: Returns Department 5400 Three Notched Road Crozet, VA 22932-3105 Please make sure to complete and include the attached return/exchange form in your return/exchange See Also: Return Policy Return Postage Return Form.pdf 300 KB Download Related articles Who pays for the return postage? What is your return policy? Is there a deadline for returning something for a refund or exchange? What if my return is lost in the mail? How do I check the status of my order? Comments 0 comments Article is closed for comments.