Note the following does not apply within EUCU (European Union Customs Union) based stores.
If your order is shipping outside of the US, you are likely to be charged customs fees (taxes, duties, processing fees, etc.) before delivery can be completed. The shipping charges applied to your order do not include customs fees.
For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us. If you refuse to pay the customs fees when your order arrives, the shipment will be returned.
Unfortunately, we are unable to estimate customs fees, taxes, duties, etc. The delivery of your order could be delayed due to customs processing.
If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees.
Also, please be aware that some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment.
Please be familiar with the customs charges in your country before you order.
Please note: Due to international shipping laws, we cannot declare merchandise as a 'Gift' on customs forms.